Terms & Conditions

1. About Avionward

Avionward provides temporary flight reservations and reservation itineraries for travellers who need documented travel plans, including situations where proof of onward or return travel may be requested.

Avionward is operated by Aviward Global LLC.

Avionward is not an airline, embassy, immigration authority or government agency.

2. What you are purchasing

An Avionward order provides a temporary flight reservation with passenger and itinerary details and a booking reference.

The reservation is not a fully paid airline ticket.

Unless you separately purchase the actual flight, the reservation does not give you the right to board the flight shown in the itinerary.

If you want to purchase the flight shown in your reservation, you may contact Avionward for assistance.

3. Reservation validity

Every completed Avionward reservation is guaranteed to remain valid for 48 hours from activation.

Where an extended-validity option is available and selected, the reservation may remain active for a longer period according to the option shown during checkout.

Temporary reservations are cancelled after their applicable validity period.

Airlines may also change schedules, flight numbers or other operational details independently of Avionward.

4. Passenger information

You are responsible for providing accurate information when placing an order.

This includes, where requested:

• passenger name
• departure location
• destination
• travel date
• email address
• number of travellers
• other information needed to create the reservation

Passenger names should match the travel document the passenger intends to use.

Avionward is not responsible for errors caused by incorrect information submitted during checkout.

5. Flight selection

The flight shown during the booking process is used as the basis for the reservation.