Frequently asked questions

You can keep a departure booked while you decide the rest of your trip. You pay the reservation fee instead of the full airfare, so you can arrange the itinerary you need without committing to the flight yet.

Enter your route, travel dates and passenger names, then complete payment. We create the reservation and guarantee delivery of your PNR and PDF itinerary by email in 2 minutes. Choose Activate Later at checkout if you want to create the reservation on a later date.

Yes. Add the PDF itinerary to your visa application to show your planned flights, travel dates and passenger details. You can prepare your flight reservation without paying the full airfare upfront.

Prices start at $12 for a one-way reservation and $24 for a round trip, for one passenger. Your checkout total includes all passengers and any extras you select, so you can review the full amount before paying.

We guarantee delivery by email in 2 minutes after payment is confirmed for immediate reservations. If you choose Activate Later, we create and send the reservation after you activate it.

We guarantee 48 hours of validity from the time your reservation is created. You can choose 7-day validity when departure is at least 10 days away. With Activate Later, the period starts when we create the reservation after activation.

You can book 7 days of validity instead of the standard 48 hours. Select it at checkout when departure is at least 10 days away, before we create the reservation. Activate Later lets you choose when that period starts.

Yes. Add Activate Later for $3 per order, pay now and use the link in your email when you need the reservation. You'll review the journey before confirming activation. The deadline is 2 days before departure for standard validity, or 10 days before departure for 7-day validity.

We select an available airline for your route and travel date. You choose the airports and dates; the airline is assigned when we create the reservation.

Yes. Send our support team your booking reference and we'll help you check the purchase options for that flight.

Your confirmation email includes the PDF itinerary and booking reference (PNR). The itinerary lists your passenger details, airports, travel dates and flights.

No. You receive a verifiable booking reference (PNR) and PDF itinerary. An e-ticket number is issued separately when a flight ticket is purchased.

Yes. Select See Sample Ticket to view the itinerary format and the details included before you book.

Open the airline's Manage Booking page and enter the PNR and surname shown on your PDF. For a codeshare flight, you may need the partner airline's reference. Our support team can help you find the right reference and booking page.

You choose the departure airport, destination and date. We arrange an available flight for that journey; flight numbers and departure times aren't selected in the booking form.

No action is needed from you. The temporary reservation expires or is cancelled automatically after its active period.

No. You pay for the temporary flight reservation service and any optional extras selected during checkout, not the full airline fare.

No. We provide the reservation and itinerary. To take the flight, you would purchase the airline ticket separately.

Create it when you need the itinerary for your visa application or check-in. If you're planning ahead, choose Activate Later: you can pay now and start the reservation period closer to the day you'll use it.

If you added Flexible Reservation, send support your order number and the correction you'd like us to review. Without that option, the booking details are fixed once processing starts.

Send support your order number and the correct name, route or date as soon as you notice. We'll check whether processing has started and whether your order includes Flexible Reservation. That option allows us to review corrections after processing begins.

Copy the PNR and surname directly from your PDF and try the airline's Manage Booking page again. If it still doesn't appear, send support your order number so we can check the reservation and any partner-airline reference.

We review refunds if we can't provide the service, a technical error causes a duplicate charge, or a serious booking error can't be corrected in time. Changing your plans after a reservation has been correctly delivered isn't covered. You'll find the full conditions in our Refund Policy.